Privacy Policy

1. Introduction

Microstruct LLC, a company incorporated and operating in Austin, TX, USA, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information in connection with our software, services, and website.

2. Scope of This Policy

This Privacy Policy applies to all interactions with Microstruct, including our website, software, services, and any other online or offline activities where we may collect personal information. By using our software, services, or website, you consent to the collection, use, and disclosure of your personal information as outlined in this Policy.

3. Types of Information Collected

We collect various types of information, including:

Personal Information: This includes any information that can identify you, such as your name, address, phone number, email address, and other contact details.
Usage Information: This includes data about your use of our software and services, such as the functions or pages you use, the frequency of your use, and any other interactions with our offerings.
Device Information: This may include information about the device you use to access our software and services, such as the model, operating system, IP address, and browser type.
Content: This includes any data, calculations, or designs created or uploaded through the use of our software and services.

4. How We Collect Information

We collect information through various means, including:

Directly from you when you register for an account, purchase our services, or contact us.
Automatically through your use of our software and services.
From third-party sources, where permitted by law.

5. Use of Collected Information

We use the collected information for the following purposes:

To provide and improve our software and services.
To communicate with you regarding your account, support requests, and other relevant information.
To comply with legal and regulatory requirements.
To protect our rights, property, and safety, as well as those of our users and the public.
To create aggregated, de-identified, or anonymous data for analytical and business purposes.

6. Sharing of Collected Information

We do not sell, share, rent, or trade your personal information with third parties without your consent, except in the following circumstances:

With Consent: Where you have given us explicit consent to share your information.
For Compliance and Safety: We may share personal information with law enforcement, government authorities, and private parties as necessary to protect our or others’ rights, safety, or property, or to comply with legal and contractual requirements.
With Service Providers: We may share information with third-party service providers who assist us in operating our business, provided they agree to keep the information confidential and secure.
In Anonymous Form: We may share aggregated, de-identified, or anonymous data with third parties for our lawful business purposes.

7. Lawful Bases for Processing

We will only process your personal information if we have a lawful basis for doing so. Lawful bases include:

Consent: Where applicable law requires your consent, we will obtain it before processing your personal information.
Contractual Necessity: Processing necessary to perform a contract with you.
Legitimate Interests: Processing necessary for our legitimate interests, provided these do not override your rights and freedoms.

8. Security of Your Information

We are committed to ensuring the security of your information. We have implemented measures to secure the personal information and usage information we collect, including electronic and managerial procedures to prevent unauthorized access or disclosure.

9. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, or as required by applicable law. Once the retention period has expired, we will securely delete or anonymize your information.

10. Your Rights

Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the following rights:

Right to Access: You have the right to request access to your personal information.
Right to Correction: You have the right to request the correction of any inaccuracies in your personal information.
Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Right to Opt-Out: You have the right to opt-out of certain uses of your personal information.

To exercise these rights, please contact us as directed in the “How to Contact Us” section below.

11. Changes to This Policy

We may make changes to this Privacy Policy from time to time. The most current version of the Policy will be posted on our website, and we will indicate at the top of the policy when it was most recently updated. If the changes are significant, we will provide more prominent notice.

12. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Texas and the laws of the United States applicable therein. Any disputes arising out of or related to this Policy shall be resolved through binding arbitration in accordance with the Arbitration Act, 1991, as amended.

13. How to Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this Policy, please contact us at:

Microstruct LLC
Email: info@microstruct.com
Phone: +1 (737) 379-2639
Address: 5900 Balcones Drive #10904, Austin, TX 78731, USA

By using our software, services, or website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.